FAQs
At the moment, we don’t have a physical store for try-ons. However, we do host occasional pop-up shops where you can try on our pieces! For updates on upcoming pop-ups, be sure to check out our Instagram or sign up for our newsletter.
Our designs are based on the idea that the smaller the bust, the smaller the size - the bigger the bust, the bigger the size. To find your size, choose the bra that fits your bust size. Use the bra size guide for All Other Bras here (except Aries or Hydra), refer to the other size guide. All our bras are either self-adjusting, self-tie, or stretchy, ensuring they comfortably fit all circumferences.
Most of our lingerie is made from high-quality dead stock materials, designed for ultimate comfort and style. The fabric mix varies by product but usually includes soft, breathable materials like cotton, lace, polyester, and spandex. Each product page has detailed info about the specific materials, so you can find the perfect fit for your preferences.
Most of our bikinis are crafted from a blend of nylon and spandex, which offers a stretchy, form-fitting design and excellent shape retention. Many of our designs also incorporate additional features like lining and metal features for enhanced comfort and longevity. For specific details about the materials used in each bikini, please refer to the product description on our website.
If you have received your order within 14 days and wish to return the product(s) please contact our customer service at customer@mahequline.com to get a return label. Read more about our return policy here
If you'd like to exchange your product for a different size or design, please proceed with a regular return and place a new order for the correct size or design.
Once you’ve shipped back your order, it will be received by our partner who will process your return at the warehouse. It may take 2-3 days for us to process the return, and your money should be back on your card within 2-5 normal banking days.
Yes, please contact us as soon as you’ve placed your order so we have time to cancel it.
Shipping is free within Europe, and for the rest of the world, it ranges from $4 to $12 USD. Please proceed to the final checkout stage for us to calculate your exact shipping cost based on your location.
Once your order has been shipped, you'll receive a confirmation email with a tracking number and a link to track your package. You can use this tracking number to keep an eye on your order’s status and estimated delivery date.
Please check your junk folder - if you cannot find anything from us please contact our customer service at customer@mahequline.com for us to help you.
We’re excited to offer worldwide shipping, so you can enjoy Mahequliné no matter where you are! We ship to most countries, with a few exceptions due to local restrictions. If you're unsure whether we ship to your location, feel free to reach out, and we’ll be happy to confirm and provide more details.
Depending on your location, product prices for international orders are displayed in your local currency, including taxes but excluding customs duties. Please note that Mahéquline cannot be held responsible for any actions, costs, taxes, or delays caused by customs, as we have no control over these.